Answers

Frequently asked questions

Is residential pickup really free?

Yes. Home electronics pickup is free across our service area. We make our money on the commercial side and on resale value from working gear — not by charging households to recycle.

What happens to my data?

For business clients, drives are wiped to NIST 800-88 standards for resale, or physically destroyed through our certified destruction partner, with a Certificate of Destruction for every drive. For households, we recommend wiping devices if you can — and anything we handle stays in a documented chain of custody.

Do you buy electronics?

We don't run a mail-in buyer program. For businesses, working equipment that still has resale value is refurbished and resold, and we share that return with you as part of the service.

What if it doesn't turn on?

That's fine — dead is fine. Broken, ancient, water-damaged, no power cord: we take it either way. Working or not, it shouldn't go in the trash.

Do you serve my area?

We serve Pensacola & Escambia County, Florida. If you're near the edge of that and not sure, just ask — call or text (850) 565-1092 and we'll tell you straight.

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